Returns
What can be returned: Most of the blank items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in brand new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: Any items that have been printed or embroidered on, personalised or named (customised) cannot be returned. No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in brand new condition with labels intact to be eligible for return.
Returns for refund: must be made within 30 days of receipt of purchase and meet the return criteria above.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase and meet the return criteria above.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return a product:
- Contact Customer Support to obtain return authorisation. Please indicate if you want a replacement or a refund.
- Send the package to:
Purple Workwear Ltd - Returns
14 Woodside Close
Ferndown
Wimborne
Dorset
BH22 9LG
United Kingdom
